Data protection: The information we need for sending you an ordering are saved and not given to any third person.
Value-added tax: Price includes (VAT)
Self-pick-up: After having called us.
Payment: For the first order of a new customer we want the order paid before shipment. For further orders you are able to pay the invoice within 10 days after shipment.
Damaged or missing goods: If you receive damaged goods or goods are missing, you have to inform the transmitter immediately after having received the delivery.
The distant sale law makes us tell you the following hint:The contract becomes effective, as soon as we accept your order. You can cancel orders, which are not industrial. You can cancel an order by letter or any another durable data carrier (e.g. fax or e-mail) or by returning the order within two weeks. The date the order is sent back is valid.You needn't give an explanation for canceling an order.
Countermands or complaints have to be adressed to the following adress. After having canceled your order you have to send it back. For orders whose worth lies below 40,00¤ you'll have to take care of return-shipment costs. For returned orders you' ll get your money back. If it's your fault, that the order is damaged, lost or it can't be returned for any other reasons you'll have to restore the depreciation: the §§ 351-353 of the "BGB" mustn't be used.
Beside the guaranty explained on this page, the legal regulation including the period warranty are valid.
If you have questions to our terms of delivery, you can ask us by...
Monday to thuesday from 9:00 to 17:00 o'clock (MEZ)
Friday 9:00 to 12:00 o'clock (MEZ)